BP
Belinda P

1 reviews | Active since Mar 2015

30 Sept 2018, 10:56

ABSA’s insane bank charges

I move to ABSA from FNB in April. From April I can not understand ABSA’s bank charges. I am on the Premium package and pay R170 a month for a value bundle, but every month thera are extra charges on my account which for the life of me I can not understand for what these fees are. Can you please show these fees when you do the transaction and not at the end of the month when you can’t remember what you did to rack up these extra charges. When you request a statement online you get charged an admin fee and an online banking fee. What the eff is that? When you call the call centre you just get told check the charges online. I am to scared to go do something online because just now I get charged for it. I am seriously reconsidering my move to ABSA. Really reconsidering going back to FNB.

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Replies (1)
Absa
Absa's reply01 Oct 2018, 10:06
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd