LJvV
Lize Janse van Vuuren

1 reviews | Active since Oct 2018

15 Oct 2018, 16:43

ABSA's ***** DIVISION SUCKS!

ABSA YOU SUCK!! WHY EVEN BOTHER TO LODGE A *****ULANT TRANSACTION with Absa ***** division if Absa doesn't understand that ***** means "debiting money from my acc without my consent"?? THE NCA INCLUDED Absa to protect their clients against *****. If I ordered a sample for R75,paid for it,did not receive it and then 2 weeks later an amount of R1 595-35 is ********ly debited,on a Saturday the 6th around 11am,from my acc WITHOUT MY CONSENT.....IT IS ***** ABSA!!!!! I took all the necessary steps to STOP this debit,I phoned,I stopped my card,I sent an e-mail,I went into my branch to place the money on hold,the consultant phoned the ***** line, I called the number on the e-mail return......MY ACC WAS STILL DEBITED 3 DAYS LATER on the 9th WITH R1595-35!!!!! A WEEK LATER I get a similar e-mail to tell me I must sought my problem out WITH THE *****ULANT COMPANY itself!!! HELLO ABSA......HOW??? That's why it is a *****ULANT company,*****ULANT debit and surely ABSA needs to act upon it. I WANT MY ACCOUNT,MYSELF,MY MONEY PROTECTED AS PROMISED BY ABSA/NCA!!

PAY BACK MY MONEY...as ABSA is just as guilty as EPRO For allowing this *****ULANT transaction WITHOUT MY CONSENT!!

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Replies (1)
Absa
Absa's reply16 Oct 2018, 15:32
Official

Dear Client

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd