rR
ralph R
1 reviews | Active since Jun 2019
20 Oct 2020, 16:09
ABSA's EXTREMELY BAD SERVICE!!
After several attempts at contacting my private banker for the past 2+ weeks, leaving countless messages for him to return my calls/emails, i have yet to receive contact from him. This matter at hand has been in question for almost 12 months now. I'm left feeling frustrated and despondent at the service of the private banking facility that I subscribe to and pay for.
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
21 Oct 2020, 12:03Dear Ralph, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***9. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply21 Oct 2020, 12:03
Official
Dear Ralph, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***9. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
21 Oct 2020, 12:03Dear Ralph, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***9. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply21 Oct 2020, 12:03
Official
Dear Ralph, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***9. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
21 Oct 2020, 21:51Dear Ralph,
With regard to the above, we have sent you an email to *** requesting additional information on the matter- what and how you would like the bank or your banker to assist you with. Kindly reply back for us to assist you further. Thank you.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
With regard to the above, we have sent you an email to *** requesting additional information on the matter- what and how you would like the bank or your banker to assist you with. Kindly reply back for us to assist you further. Thank you.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply21 Oct 2020, 21:51
Official
Dear Ralph,
With regard to the above, we have sent you an email to *** requesting additional information on the matter- what and how you would like the bank or your banker to assist you with. Kindly reply back for us to assist you further. Thank you.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
With regard to the above, we have sent you an email to *** requesting additional information on the matter- what and how you would like the bank or your banker to assist you with. Kindly reply back for us to assist you further. Thank you.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,