LM
Lucky M

1 reviews | Active since Nov 2020

02 Jul 2024, 17:51

ABSA's best employees

My wife and I would like to give thanks to 2 particular people at ABSA

Jonny Maitland and Lebo Gabosiwe

We had an issue of incorrect funds that we were liable to pay. After a month of struggle talking to a whole lot of people that either didn't want to help or told us what we wanted to hear just to get us off the phone and agree that we are liable for something we don't know.

Until we came across those 2 people that actually know their job, care about customer service and do their investigations properly. They resolved our issue we struggled with for a month in just an our and all our accounts were back to normal.

Thank you very much Johnny and Lebo. If anything you deserve managerial or higher positions in your work place. What you did today proves there are people that don't go to work just to get paid but that actually love what they do.

All the best to you in your lives and God bless yal. Keep up the awesome work

0
Replies (1)
Absa
Absa's reply03 Jul 2024, 08:18
Official
Dear  Lucky Mosieleng 

It is indeed pleasing to receive complimentary remarks about the staff that have given quality service to clients. 

I wish to take this opportunity to thank you for the time and effort to bring this to my attention. 

Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd 

Best regards,