Absa's banking circus again!

I opened a business account in October last year. It is not 5 months later and i still have not received a bank card. i do not even know who my business banker is. I tried to get a confirmation of banking letter last week by sending an email to ********** and got a call from a very helpful lady who promised to sort my account out. She said that my account has not been activated with a deposit and i explained that i am a bit hesitant to deposit money into an account with no way of accessing it. She understood and said that she will order a card, that takes 3 to 5 says. Never got the card yet. She also said that i should go to a branch and create an internet banking pin so in that way i can transfer funds out of the account if i need to while waiting for the card. So on saturday i go to my branch and create a pin for internet banking, works fine, yesterday i make a deposit into the account, but at night when i wanted to pay a supplier from that account suddenly my pin stops working. I call the internet banking call center only to be told that my internet banking service has been suspended due to non payment of the internet banking fee. I explained to the consultant that there is funds in the account now. he says he will send a request to get the account internet banking reinstated. He says wait and hour. I wait 90 minutes. try again. Still cannot access the account. Call back, ended up speaking to the same consultant who then starts making a whole lot of assumptions without even bothering to check the account. Eventually i ask him quite sternly if he can check the account and he does but tells me it is still suspended and i must wait 2 more hours(this is now after 9pm). I wait till 11:30 and check the account, still cannot access it. try this morning. still cannot access it. call internet banking again, start the process from scratch.