AK
Abel K
1 reviews | Active since Mar 2009
16 Nov 2018, 14:05
Absa's awesome handling of ****** cards
I called Absa Lost Cards on Monday 12th November 2018, 20:15 to report cards ****** from me during a *******. The cards were promptly stopped (as it should happen) and they ordered replacement cards for me. The internet banking service was also immediately suspended.
The replacement cards arrived on Thursday 15th November 2018, which I then collected on Friday afternoon at the branch. I have not seen any unauthorized transactions on any of my accounts.
I'd like to give Absa a huge thumbs-up for being on the ball and assisting me in my time of need. It's reassuring to know that you take security very seriously and make it a priority. Keep up the good service. You're appreciated!!!
Thanks a lot!
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Replies (1)Absa's replyOfficial
16 Nov 2018, 14:35Dear Customer
Thank you for bringing this matter to our attention, it is indeed pleasing to receive such complimentary comments for staff members going the extra mile.
Thank you for taking the time to wright this review.
Kind regards
Claudette
Absa's reply16 Nov 2018, 14:35
Official
Dear Customer
Thank you for bringing this matter to our attention, it is indeed pleasing to receive such complimentary comments for staff members going the extra mile.
Thank you for taking the time to wright this review.
Kind regards
Claudette
