ABSA's Actionline moves a lot slower than the rest of the world....

so its now been 192 hours since you promised to contact me within |8 working hours"..

your promises are as reliable as your ABSA rewards program.. like one of the other complaints on here. as a private banking Client and ABSA Rewards members, I followed up on your so called travel rewards and special.. "use the ABSA link on Travelstart to book flights with emirates and earn cash back and up to 25% discount with Emirates."

what a joke - firstly the exclusive ABSA Travelstart website did not work, Travelstart had to send me a backup link via sms to try.. and then booking with ABSA and Emirates COSTS ME MORE!! Fortunately I was doing some online comparisons, so I saw it was cheaper to book with Travelstart and Emirates IF YOU ARE NOT an ABSA client!!

how much more was it to book a ticket as an ABSA client?? the EXACT amount of the supposed cash back rewards I would have earned.. so ABSA inflate the ticket price by the amount they promise to pay you back!

and as I said.. complaining about it gets you nowhere... neither ABSA private banking, ABSA rewards nor ABSA action line have bothered to contact me, despite promises to do within 8 hours !