Absarewards mislead us on home loans cash back

Item: Absa
Rating: 1
Author: Paresh M

Absarewards are misleading customers that they receive up to R7000 cash back when they take out home loans thru absa. Even more terrible is the customer service from the email and telephonic service by absarewards. You cannot talk to a consultant while the emails fail to answer their lies of up to R7000 cash back.

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Replies (1)

Absa's replyOfficial

08 Sept 2023, 08:05

Dear Paresh Maharaj

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9 Kind regards,Group Customer CareRezona Louw

Absa's reply08 Sept 2023, 08:05

Official