ABSA....need I say more?!

This is my 3rd review about ABSA. I am not sure what the rules are for this review but I am trying my absolute best not to use bad language so here I go...

Dear ABSA

Your service is PATHETIC. Your employees are *********** to do their job properly. They have not pride in their service and they make empty promises. They say that they will come back to you after you lodged a query and then they never do. Maybe if you are lucky, some lady at their complaints department will eventually come back to you (with a very bad attitude like she is doing you a favor FOR WHICH SHE GET PAID BUT DOES NOT DESERVE TO BE PAID IN MY OPINION BECAUSE SHE DOES NOT SOLVE ANY DAMN COMPLAINT) she promises that the problem is fixed and then, surprise surprise, your debit order goes of on the wrong date AGAIN!!!!!!

Why does this keep on happening???? Are you not qualified to do your job at ABSA????? Does management not give proper training???? Are people at ABSA being hired because they have a buddy that puts in a good word for them????