NG
Nina G
1 reviews | Active since Oct 2019
11 Nov 2022, 17:22
ABSAlutely useless
ABSAlutely useless, My Virgin Credit card got replaced by an ABSA card and oh my was that choice a bad one. The intrest rates killes you and now that i am finally paid up, the struggle is real to get out. When wanting the cancel they brain wash you and the promises of no fees for 3 months is just as disappointing as their service. Hopefully i will get out soon.
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Replies (3)0
Replies (3)
Absa's replyOfficial
14 Nov 2022, 10:31Dear Nina Grobler Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards,Group Customer CareRezona Louw
Absa's reply14 Nov 2022, 10:31
Official
Dear Nina Grobler Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards,Group Customer CareRezona Louw
NG
Nina G's updateReviewer Update
18 Nov 2022, 15:04Thank you for your fast response. It is greatly appreciated. I will be staying a customer in regards to this great service.
NG
Nina G's update18 Nov 2022, 15:04
Reviewer Update
Thank you for your fast response. It is greatly appreciated. I will be staying a customer in regards to this great service.
Absa's replyOfficial
21 Nov 2022, 13:21Dear Nina Grobler
It is indeed pleasing to receive complimentary remarks about the staff that has given quality service to clients.
I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about the staff that has given quality service to clients.
I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd
Absa's reply21 Nov 2022, 13:21
Official
Dear Nina Grobler
It is indeed pleasing to receive complimentary remarks about the staff that has given quality service to clients.
I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about the staff that has given quality service to clients.
I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd