AL
Adriaan L
1 reviews | Active since Oct 2020
01 Dec 2020, 11:56
ABSAlutely Useless
I wish there was an option for a 0 star rating. Is there anyone working at Absa Insurance except for the person that created the automatic replies and the person answering the phones to tell me that someone will phone me back shortly? Absolutely
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Absa's replyOfficial
01 Dec 2020, 15:52Dear Adriaan Lategan Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***9 Kind regards,Rezona Louw Group Customer Care
Absa's reply01 Dec 2020, 15:52
Official
Dear Adriaan Lategan Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***9 Kind regards,Rezona Louw Group Customer Care