MC
Melusi C
1 reviews | Active since Jun 2018
14 Dec 2023, 19:36
ABSAlutely unnecessary!
I didn’t make any arrangements for Absa vehicle finance to sneak into my Standard Bank account and take money on the 14th of December. Until I call absa must relax, I’ll call. Otherwise they should deduct month end because that’s when they deduct. Now I owe Standard Bank R146 from a failed debit.
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Absa's replyOfficial
18 Dec 2023, 09:19Dear Melusi Cele, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. Regards,
Russell EdwardsCustomer Value Management
Russell EdwardsCustomer Value Management
Best regards,
Absa's reply18 Dec 2023, 09:19
Official
Dear Melusi Cele, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. Regards,
Russell EdwardsCustomer Value Management
Russell EdwardsCustomer Value Management
Best regards,