JW
John W
1 reviews | Active since Jul 2011
08 Nov 2025, 10:15
ABSAlutely no customer service
ABSA have absalutely no interest in customer service. I sent them an emailed query on Wednesday the 5th of November. Despite receiving an automated response promising that someone would contact me, there has been no actual contact, days later. #BlackFriday
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Replies (2)JW
John W's updateReviewer Update
10 Nov 2025, 10:54Original email, and ABSA's autoresponse, below.
On Wed, 05 Nov 2025, 12:18 iDirect (***), <***> wrote:Thank you for your email.We hereby acknowledge that we received your email and will direct it to the correct department.
---------- Forwarded message ---------
From: John <***>
Date: Wed, 5 Nov 2025 at 12:17
Subject: Potential new client query
To: <***>
Hi Do you guys insure motorcycles? Thanks.
On Wed, 05 Nov 2025, 12:18 iDirect (***), <***> wrote:Thank you for your email.We hereby acknowledge that we received your email and will direct it to the correct department.
---------- Forwarded message ---------
From: John <***>
Date: Wed, 5 Nov 2025 at 12:17
Subject: Potential new client query
To: <***>
Hi Do you guys insure motorcycles? Thanks.
JW
John W's update10 Nov 2025, 10:54
Reviewer Update
Original email, and ABSA's autoresponse, below.
On Wed, 05 Nov 2025, 12:18 iDirect (***), <***> wrote:Thank you for your email.We hereby acknowledge that we received your email and will direct it to the correct department.
---------- Forwarded message ---------
From: John <***>
Date: Wed, 5 Nov 2025 at 12:17
Subject: Potential new client query
To: <***>
Hi Do you guys insure motorcycles? Thanks.
On Wed, 05 Nov 2025, 12:18 iDirect (***), <***> wrote:Thank you for your email.We hereby acknowledge that we received your email and will direct it to the correct department.
---------- Forwarded message ---------
From: John <***>
Date: Wed, 5 Nov 2025 at 12:17
Subject: Potential new client query
To: <***>
Hi Do you guys insure motorcycles? Thanks.
JW
John W's updateReviewer Update
10 Nov 2025, 10:55Sent to, and autresponse received from, idirect at ABSA.
JW
John W's update10 Nov 2025, 10:55
Reviewer Update
Sent to, and autresponse received from, idirect at ABSA.