SB
Sherry B
1 reviews | Active since Dec 2022
22 Dec 2022, 08:55
ABSAlutely disappointment
ABSAlutely disappointment Very poor business practice to open your business at 8h30, only to have customers stand in front of your closed tellers while they count their money for another 20 minutes. If you are open for business at 8h30, then you have the tellers OPEN to the public at 8h30. Perhaps it’s time to move funds to another bank who does not treat its customers like a flock of sheep. Very annoyed and disgusted with this supposedly reputable company. I can only hope that not all ABSA branches operate in this manner. ABSA Kolonnade, Montana, you need to pull your socks up and act professionally with your customers.
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Replies (1)Absa's replyOfficial
22 Dec 2022, 09:36Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***3. I will review and provide you with my specific contact details as well as an expected timeframe for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply22 Dec 2022, 09:36
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***3. I will review and provide you with my specific contact details as well as an expected timeframe for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,
