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Luthando D

1 reviews | Active since Jan 2018

08 Oct 2018, 09:08

ABSALUTE FAILURES ARE NOW ABSALUTE ******IONERS!!!

I had a cheque account with absa of which I requested to be closed after having paid off exhorbitant fees of R3647.18 (for a total period of 6 months imagine!!! ) as I was absa staff (no such thing as free banking for staff) and left for another company. My current employer paid an amount of R9022.00 into that account and they refunded the difference of R5374.82 back to me. I immediately at the same time requested closure of the account and a paid up letter be drafted, instead after a couple of phone calls and holding on the line for dear life due to the call volumes I was at the mercy of them doing their jobs. 5 months later and no letter or feedback given I am now being handed over for their incompetence for outstanding fees again and I don't use their account and cut the card up long ago after having given them a cancellation instruction. How can I be punished for them not doing their jobs?!?!?!? how many times must one follow up for a simple request?!?!?!?one could tell you of the horror stories other people experience with this disorganized cabal of ******ioners that have not even paid out my leave days amounting to R7k+. Absa Clients much like staff are not valued. DO NOT TAKE ANYTHING OUT WITH ABSA ESPECIALLY INSURANCE!!!!! TAKING OUT ANYTHING WITH ABSA CAN BE LIKENED TO DRINKING FROM A POISONED CHALICE!!!!!

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Replies (2)
Absa
Absa's reply08 Oct 2018, 23:33
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd

LD
Luthando D's update16 Oct 2018, 13:24
Reviewer Update
With All due respect if any due to you at all...Its already a week and as confirmed all you people do is scratch your *** knuckles the whole day and saddle your corned feet on your desks. Is there anybody at all in that cult of ******ioners that can actually do what their paid to do???? I mean does it have to take 20 lights years for an idea to hit a competent able minded person to request a call of my interaction with one of your freakish nightmare gatekeepers and establish that I said to her "I WANT NOTHING TO DO WITH ABSALUTE FAILURE AFRICANACITY" and close my account and provide me with Guess what (DRUM ROLL) a paid up letter?!?!?!?!?!?!. NOW i got a headache from eternity dealing with you already!!!! ABSA has turned this country into a dust bowl banana republic. At this rate you'd get better results from negotiating with Somali Pirates than dealing with you. I am now at an eternal point of not even transferring to an absa account if I owe anybody and will encourage everybody I know to rather give people cash instead of transfer to an absa account if anybody banks with you. ALL ABSA CLIENTS ARE UNKNOWINGLY POTENTIAL VICTIMS. I want this matter resolved!!!!!!!!!!!!!!THIS AEON and not in the iceage, coz it can potentially take that long with you - at least before you go bankrupt this century.