AbsaKeywest Mall

I had the unfortunate experience at Absa Keywest yesterdag 7/10. I did my son's ID online and had to pick it up. It's not the public's fault that the system is *******, that people can't do their job and now banks are offering this service. The consultant was absolutely rude and abrupt, telling me I'm late they close at 3:30pm - it was 3:10 when I got there. She kept rambling on that they need to close the system and get stats at 3:30- but the security at the door let me in, why didn't he stop me? Maybe it's because I'm not her race, because when a gentleman of her race came in 10 minutes later, her tone automatically changed. Absa you need to check your employees, even though they working in the home affairs department, they under your name. Absolutely horrid to go there for a service that we forced to go through. If I had a choice Absa would be the last bank I would go to.