KK
Kirsten K
1 reviews | Active since Oct 2018
10 Mar 2019, 19:41
ABSA...*** today, *** tomorrow, *** forever
I honestly wish there was a minus 5 star rating as I am at my wits end with ABSA. THE WORST online banking and banking app I've encountered. I am having to constantly visit the bank to reset pins that gets locked out within hours of being reset. How...I have no clue as I use the same pin every single time. Get your **** together ABSA, the online banking is so not user friendly and should be updated regarding security measures. I am sick of ABSA and plan on moving my business tomorrow.
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Replies (1)Absa's replyOfficial
11 Mar 2019, 14:40Dear Client,
Thank you for bringing this matter to our attention. I tried calling on cell number provided. Kindly provide me with your ID number (send privately) in order for me to log an incident and investigate your concern. Feedback will be provided once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. I tried calling on cell number provided. Kindly provide me with your ID number (send privately) in order for me to log an incident and investigate your concern. Feedback will be provided once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa's reply11 Mar 2019, 14:40
Official
Dear Client,
Thank you for bringing this matter to our attention. I tried calling on cell number provided. Kindly provide me with your ID number (send privately) in order for me to log an incident and investigate your concern. Feedback will be provided once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. I tried calling on cell number provided. Kindly provide me with your ID number (send privately) in order for me to log an incident and investigate your concern. Feedback will be provided once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
