Absa=incompotence

ABSA committed *****!!!! They cancelled my fathers credit card without contacting him or informing him in any way. They say they sent him an SMS but since he has been stuck in Zambia he did not receive anything. They did not send an email. They issued him with another card. He has been unable to get hold of anyone that can help him. With all the prompts and numbers you need to push to get through to a human on the telephone his last call cost him R800 and no one could help him. I have been trying to arrange for the card to be sent to the Absa branch in Livingstone but I have no signing rights so I can do nothing. They won't even listen to me. As my dad is in the tourism industry he needs that last bit of money in his account to survive. I just want to say there is no bank in the world as *** as Absa. I left there 14 years ago and I have never looked back. Between the people at the branch that I approached for assistance and the 2 lady's I talked to on the phone I received no assistance. Not even an attempt was made to understand the problem. They where just there to draw there salary and do as little as possible. I think this is a general issue with ABSA from the top down. Would not surprise me if they disappear in the foreseeable future. Thanks for nothing.