ABSA ZEVENWACHT - I AM DISGUSTED – MY MOTHER WILL SERIOUSLY HAVE TO THINK ABOUT CHANGIN HER BANK

PENSIONERS ARE BEING TREATED WITH NO RESPECT AND DIGNITY

My mother went to the bank to replace her card (keeping in mind that she is a pensioner with many ailments – co-morbidities)

- She went to Kuilsriver – ABSA Bank – Zevenwacht Mall - She had her card replaced, only to find out a week later that the card is faulty and she had to return o 1st experience contained a plethora of long queues and disrespectful staff telling all pensioners to wait in line and get served like everyone else *we are busy so get use to it or leave attitude* - She went back *having no other choice* - She was again bombarded with long queues and no accommodation for those with disabilities and special needs - She was forced to stand in the queue * wait like everyone else was the response* - She had to be excused for a few minutes, as she had taken a lot of medication earlier and the long wait was wearing her down (she told those in line) o When she returned they said *sorry, you have to wait – go back inline, like everyone else*

ABSA ZEVENWACHT MALL – HAS A TOTAL DISREGARD FOR PENSIONERS – THEIR WELLBEING AND THE TRAUMA THEY ARE EXPERIENCING DURING THIS PANDEMIC

I AM DISGUSTED – MY MOTHER WILL SERIOUSLY HAVE TO THINK ABOUT CHANGIN HER BANK