Absa zero service # they don't care

Item: Absa
Rating: 1
Author: maud M

The service received today from Absa was a horror movie on train tracks the branch manager Talent Sibisi stated that we can report him and he is not bothered and he smiled while saying it one of his consultants incorrectly managed an urgent process and all the branch could say was next time get a financial adviser this was the service offered to a senior citizen

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Replies (1)

Absa's replyOfficial

09 Jan 2020, 16:43

Dear Maud

Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically.

Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management

Absa's reply09 Jan 2020, 16:43

Official