DS
Di S
1 reviews | Active since Mar 2019
01 Jul 2025, 11:09
ABSA ZERO CUSTOMER SERVICE
Three emails later to ABSA trying actionline and customer service emails questioning my monthly charges, but all to no avail. I cannot say that there is poor customer service when in fact there is zero customer service. This really is pathetic ABSA that I have to resort to a social media complaints platform to try and get you to engage. Shocking service.
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Absa's replyOfficial
01 Jul 2025, 14:08Dear Di Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***3. Regards Pravesh Bejay Customer Value Management
Best regards,
Absa's reply01 Jul 2025, 14:08
Official
Dear Di Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***3. Regards Pravesh Bejay Customer Value Management
Best regards,