AG
Anonymous G
1 reviews | Active since Oct 2019
28 Nov 2019, 23:50
ABSA YOU'RE A USELESS BANK
Absa is up to ****. I opened a premium account. I called in to have my account activated. The one consultant said she will have someone contact me but this never happened. The consultants are useless. I have tried having this account activated. Dont use their premium banking services as this was really **** service that I have received as premium client thusfar. Absa Premium should be fast and convenient. There is no convenience as I am struggling how long to have my account activated now.
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Absa's replyOfficial
29 Nov 2019, 16:39Dear Janica
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically .We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically .We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply29 Nov 2019, 16:39
Official
Dear Janica
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically .We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically .We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,