PG
Prenesan G

1 reviews | Active since Aug 2018

27 Aug 2018, 20:37

Absa your service is pathetic

Today morning at Absa at Stewart Simelane branch in Durban my integraty was questioned as well as my wife as we were called liers in public that posed as a Absa security guard,and when it was brought to the managers attention she did the same.as a account holder I'm sad and disgraced to say that I'm a account holder at Absa ,with this attitude i can imagine what issues I would experience if I had a banking issue.please teach your staff to deal with a proper human manner.have this really bad taste in my mouth and will never refer yourl and to think I was just about to take out my life cover through Absa.

0
Replies (2)
Absa
Absa's reply28 Aug 2018, 13:20
Official

Dear Client

Thank you for bringing this matter to our attention. Kindly provide me with your ID number (send privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

PG
Prenesan G's update28 Aug 2018, 14:54
Reviewer Update
It doesn't end here I went for an interview in the same building and this had now cost me a job because of Absa,what more is going to follow because of this