ABSA : YOUR ONE STOP DISASTER SHOP

Disinterested and bad service does not begin to describe our recent experiences. As Private Banking clients its shocking. Trying to sort out or recent debarcle with MTN, they refuse to stop an incorrect payment going through, even after supplying them with the relevant documentation. Basically, even though its your money in your account being misspent. According to ABSA you have no say. They also issue cards with the incorrect details on it and their answer is, oh well, just pay again and get another one. Trying to get hold of your own personal banker is mission impossible and The ***** department is an absolute joke. No service, no interest and unprofessional pretty much sums it up