Absa you are a let down!!!

My card has been giving me an error everytime I swipe. Being on the value bundle I am careful of how many times I draw cash on a monthly.<br> I went to the Edenvale branch about 2/3months ago and I was assisted by a consultant there. My card worked for a few weeks and then I started getting an error again.<br> <br> On Saturday I took time off and I went to the bank, I don't like going into the Absa branches as I never get the assistance I require. But because I had no choice I went in and I was assisted by Takalani Mashau. I gave him my card and told him what the problem was,after a few minutes he said it was sorted. We asked him if he was sure as I needed to make a purchase that afternoon and could not be disappointed at the till.<br> Well 15min later at the shop, the card declined to swipe again.<br> <br> He assured me that it was fine. When my friend asked if I could get a new card, he said I would have to pay R80. This I felt was completely unreasonable. Here I was given a faulty card by Absa and it was not lost or damaged and I had to pay for a new one again. <br> <br> This same gentleman ( Takalani ) was supposed to change my address 6months ago and he didnt. <br> WHY AM I STILL YOUR CLIENT!!!