ABSA YET AGAIN!!!

I am not entirely sure how to deal with ABSA going forward, this is my second complaint about this bank in 2 weeks .At what point will you people start getting it right????<br> <br> I am constantly being harassed with phone calls and sms's from your pre-legal department regarding my personal loan account being arrears, this is after me advising you that the account is being handled by a debt counselor and not myself. I have also being telling you people that I have made arrangements with the debt counselor to have ensure that an additional amount is paid to this account, and yet i am still being harassed. This is completing disgusting. I cannot wait till I have don't have to deal with this *********** bank anymore.<br> <br> Another issue that everytime you people call me, you ask me to verify my details......u called me....hello?