PN
Percival N

1 reviews | Active since Apr 2018

01 Dec 2020, 18:19

ABSA worst slowest bank

Worst Bank Experience ever. Opened an Estate Late about 2 months ago and the accounts still not closed . No reason just a bunch of excuses. My Dads previous accounts still opened and no one at ABSA NDE can call or respond to my email. Customer service is dead as you only focus on sales. I would like to close all of mine and my Late Dads accounts once this is sorted

0
Replies (1)
Absa
Absa's reply02 Dec 2020, 12:52
Official
Dear  Percival  Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***2. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .   Kind regards, Daphne Le Grange Group Customer Care