iK
irene K
1 reviews | Active since Aug 2013
09 Feb 2023, 09:33
ABSA WORST SERVICE
Horrible service and feedback from Hope Dube at credit division, waited 5 days for a reply on a overdraft, after giving all information, keeps on asking for the same documents and asking for the same things, unless i ask or mail no reply, horrible horrible service
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Replies (3)
Absa's replyOfficial
09 Feb 2023, 13:02Dear Irene Kahts Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***1. Kind regards,Group Customer CareRezona Louw
Absa's reply09 Feb 2023, 13:02
Official
Dear Irene Kahts Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***1. Kind regards,Group Customer CareRezona Louw
iK
irene K's updateReviewer Update
10 Feb 2023, 11:39so thank you for the decline message I received, I will not be doing business with ABSA again
iK
irene K's update10 Feb 2023, 11:39
Reviewer Update
so thank you for the decline message I received, I will not be doing business with ABSA again
Absa's replyOfficial
10 Feb 2023, 14:53Dear Irene Kahts Thank you for posting.
The matter is under review. Kind regards,Group Customer CareRezona Louw
The matter is under review. Kind regards,Group Customer CareRezona Louw
Absa's reply10 Feb 2023, 14:53
Official
Dear Irene Kahts Thank you for posting.
The matter is under review. Kind regards,Group Customer CareRezona Louw
The matter is under review. Kind regards,Group Customer CareRezona Louw