Absa: Worst service ever experienced

I just tried to access my 7 day notice deposit account and was asked several security questions. After the security questions I was informed that I have failed more than half of them which is not the case. I was then told that I need to wait another 24 hours before I can access my account, but I need my funds urgently. I then went online to check my details and see that half of the details are wrong and was not filled in by myself, but by an Absa consultant asking me these questions at their Canal Walk branch about a year and a half ago. Even things like when asked if I have a tax number it states: "Client did not want to give tax number". Things like my company name they got right but my company address is completely incorrect! Also, my home phone number was filled in by my work phone number ect! These were the questions I was just asked and now I failed my security questions because of your *********** staff and poor service. Thank you for convincing me to move to another bank, I have been with Absa for over 20 years but have witnessed how it has gone backwards. I now had to go and update all my details manually but still need to wait another 24 hours before I can access my account. Worst service I have ever experienced.