ABSA - WORST SERVICE EVER EVERY TIME

Good Day. I was at ABSA Mall@Reds in centurion and their service at the Enquiry counter is shocking to sat the least. I have been there numerous times to cancel a stop-order but walked out. Today i decided to wait as it has to be done. It took 50min just to cancel a stop-order. Teller were empty as well as a few offices. When i walked in the lady in front just told me sorry i have to wait in the Que(no-problem with that) but seriously is there then nobody else in the whole ABSA bank that can assist with a 2min job. There were 4 clients in front of me and they waited for more than an hour. I really think their service sucks as this is not the first time i had to stand in the Que for 50min or more. We asked if their is no one else who can assist the Que but just go a NO answer. i will definitely not recommend anyone to open an account at ABSA just because of their service.