DB
Dorothy B

1 reviews | Active since Oct 2022

31 Jan 2023, 21:35

ABSA WORST SERVICE EVER

I cancelled my and my son ABSA on the 31 Janaury 2021 at ABSA GEZINA WITH WITNESS WHEREBY I WAS TOLD THAT WITHIN 48 HOURS BANK WILL BE CLOSE ME MRS VAN DALEN AND MY MINOR SON MR JEANRE MÛLLER. TODAY AT ABSA MONTANA I WAS IN FORMELE THAT ME AS A CLIENT HAD TO GO TO GECINA ABSA AGAIN IN IN TWO DAYS AFTER I WAS INFORMATION BY PERSON THAT CLOSING MY ACCOUNT WERE NEVER DONE AND I HAVE TO PAY R500. 00 WEREBY I SHOWED THAT I BELONG TO CAPITEC AND MY SON. SO THE WORST IN 2021 ACCOUNT WILL BE CLOSE IN 48 HOURS DOESNT EXIST WITH ABSA AT ALL. ME DECLARED 100% MEDICAL UNFIT AFTER INJURY ON DUTY MUST RUN TO ABSA? WORST SERVICE EVER AND CAPITEC BEST BANK EVER. I AM NOT GOING TO PAY AT ALL FOR ABSA GEZINA NOT DIONG THEIR WORK AT ALL IN JANAURY 2021 AND IN 2023 I AT ABSA MONTANA WANT A STAMP THAT ABSA WAS CLOSE WEREBY NEVER WAS AT ALL. WORST SERVICE EVER

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Replies (1)
Absa
Absa's reply01 Feb 2023, 09:25
Official
Dear Dorothy Botha Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***2. Kind regards,Group Customer CareRezona Louw