JB
Jacqueline B
1 reviews | Active since Aug 2013
02 Dec 2021, 13:14
ABSA WORST SERVICE EVER!
We have had endless trouble with ABSA not helping us sort out our business account. There was ***** committed on our account and after it was frozen, ABSA cannot help us to get access to our accounts by unblocking it with Discovery. We have phoned countless times and went in to ABSA sitting waiting for hours, day after day, to still not get any results. This is the worst service ever from a bank. It is unacceptable to treat a client like this. We pay for services we do not receive.
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Replies (1)JB
Jacqueline B's updateReviewer Update
03 Dec 2021, 11:50Good day.
Account number *** for Ukhozi contractors.
The issue relates to the ABSA Business Account which I am the soul director to for Sean Joseph Koeberg ID ***.
Case was lodged around August/September 2021. Subsequently my own FNB, African Bank and Discovery Bank accounts were blocked by ABSA who sent them a email from the ***** department. I investigated the matter internally in my company and found who were responsible for the ********** transactions, I thus lifted it and called numerous times and went in to the bank waiting hours with nothing being solved. ABSA has subsequently refused to notify FNB, African Bank and Discovery Bank of the ***** case being lifted and that ***** case only impacted on me personally, yet I am the one who laid the case. I would like these lifted with immediate effect as well as mails sent to African Bank, FNB and Discovery Bank, stating that I have lifted those cases. ABSA has provided absolutely no feedback during those processes. This has impacted my ability to provide services and I have since removed my business from ABSA thus no more payments going into my ABSA account.
You can kindly contact me
Sean Koeberg
***
***
Account number *** for Ukhozi contractors.
The issue relates to the ABSA Business Account which I am the soul director to for Sean Joseph Koeberg ID ***.
Case was lodged around August/September 2021. Subsequently my own FNB, African Bank and Discovery Bank accounts were blocked by ABSA who sent them a email from the ***** department. I investigated the matter internally in my company and found who were responsible for the ********** transactions, I thus lifted it and called numerous times and went in to the bank waiting hours with nothing being solved. ABSA has subsequently refused to notify FNB, African Bank and Discovery Bank of the ***** case being lifted and that ***** case only impacted on me personally, yet I am the one who laid the case. I would like these lifted with immediate effect as well as mails sent to African Bank, FNB and Discovery Bank, stating that I have lifted those cases. ABSA has provided absolutely no feedback during those processes. This has impacted my ability to provide services and I have since removed my business from ABSA thus no more payments going into my ABSA account.
You can kindly contact me
Sean Koeberg
***
***
JB
Jacqueline B's update03 Dec 2021, 11:50
Reviewer Update
Good day.
Account number *** for Ukhozi contractors.
The issue relates to the ABSA Business Account which I am the soul director to for Sean Joseph Koeberg ID ***.
Case was lodged around August/September 2021. Subsequently my own FNB, African Bank and Discovery Bank accounts were blocked by ABSA who sent them a email from the ***** department. I investigated the matter internally in my company and found who were responsible for the ********** transactions, I thus lifted it and called numerous times and went in to the bank waiting hours with nothing being solved. ABSA has subsequently refused to notify FNB, African Bank and Discovery Bank of the ***** case being lifted and that ***** case only impacted on me personally, yet I am the one who laid the case. I would like these lifted with immediate effect as well as mails sent to African Bank, FNB and Discovery Bank, stating that I have lifted those cases. ABSA has provided absolutely no feedback during those processes. This has impacted my ability to provide services and I have since removed my business from ABSA thus no more payments going into my ABSA account.
You can kindly contact me
Sean Koeberg
***
***
Account number *** for Ukhozi contractors.
The issue relates to the ABSA Business Account which I am the soul director to for Sean Joseph Koeberg ID ***.
Case was lodged around August/September 2021. Subsequently my own FNB, African Bank and Discovery Bank accounts were blocked by ABSA who sent them a email from the ***** department. I investigated the matter internally in my company and found who were responsible for the ********** transactions, I thus lifted it and called numerous times and went in to the bank waiting hours with nothing being solved. ABSA has subsequently refused to notify FNB, African Bank and Discovery Bank of the ***** case being lifted and that ***** case only impacted on me personally, yet I am the one who laid the case. I would like these lifted with immediate effect as well as mails sent to African Bank, FNB and Discovery Bank, stating that I have lifted those cases. ABSA has provided absolutely no feedback during those processes. This has impacted my ability to provide services and I have since removed my business from ABSA thus no more payments going into my ABSA account.
You can kindly contact me
Sean Koeberg
***
***