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Catherine T
1 reviews | Active since Feb 2012
01 Mar 2023, 14:37
Absa Worst service ever
Trying to get help out of *********** staff that are put there and are unable to help anyone, or perhaps just too lazy by the sounds of it. My credit card transactions keep being declined, apparently because my card has expired, despite the fact that the expiry month is 2027 on it. Absa consultants waste time and then tell me that I have entered the wrong details, when I go double check with the people I am trying to pay, the details are 100% correct. Absa has the worst client service, I will Definity looking at switching banks and if you are thinking about banking with them, do yourself a favour and don't do it.
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Replies (2)CT
Catherine T's updateReviewer Update
01 Mar 2023, 15:25I will keep people posted if ABSA sorts my problem out.
CT
Catherine T's update01 Mar 2023, 15:25
Reviewer Update
I will keep people posted if ABSA sorts my problem out.
CT
Catherine T's updateReviewer Update
02 Mar 2023, 12:39So, I don't have access to my money on my credit card, can't pay anyone, my debit orders are bouncing, because my card that reads 2027 is apparently expired... but ABSA can get money out of the card, how does that even work?????? No one is getting back to me with answers on this despite numerous calls and mails.
CT
Catherine T's update02 Mar 2023, 12:39
Reviewer Update
So, I don't have access to my money on my credit card, can't pay anyone, my debit orders are bouncing, because my card that reads 2027 is apparently expired... but ABSA can get money out of the card, how does that even work?????? No one is getting back to me with answers on this despite numerous calls and mails.