YU
Yolandi U

1 reviews | Active since Dec 2018

11 Dec 2018, 12:45

ABSA WORST INSURANCE IN SA!!!!

After the BIG mess with how many excesses I have to pay - the 3rd damage has still not been authorised and sent to the panel beater. I am going on holiday on 14 December and have now been told my vehicle might be ready on Thursday 13 December. MIGHT! Not definately - MIGHT!!!!! The stress ABSA Idirect have put me through is disgusting!!!!! Due to ABSA not knowing what has been authorised and what has not my car repairs have been put on hold!!!!!! I am disgusted with ABSA and urge all clients to cancel their policies!!!!! ABSA - YOU ARE THE WORST INSURANCE EVER!!!! And now I received an SMS from AVIS (my courtesy vehicle) telling me I have to return the vehicle by Thursday 13 December at 9am. I am going ALL over social media and waring everyone I know to stay away from ABSA insurance.

I will only return the courtesy car once my car is done and this better be on 13 December!

You better get a manager to call me as this is completely unacceptable!!!!!

0
Replies (1)
Absa
Absa's reply11 Dec 2018, 14:41
Official
Dear Yolandi
Thank you for bringing this matter to our attention.
I called you but you were not available.Please can you provide me with your ID or account number to enable me to log a formal complaint for you.
This information can be sent via private message.
Regards
Claudette