RV
Roné Vosloo
1 reviews | Active since Dec 2017
15 Sept 2020, 15:03
Absa worst customer service ever!
Been struggling for three months to get an appointment with absa! We were told what docs are needed and we supp**** it, we were then told an appointment would be made within a week. After numerous attempts to contact the bank we are yet to hear back from them!
We are an npo and can't do payments until the issue is resolved!!!!!
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
15 Sept 2020, 16:50Dear Rone
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number as well as where did you go for the application in orde for us to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number as well as where did you go for the application in orde for us to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply15 Sept 2020, 16:50
Official
Dear Rone
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number as well as where did you go for the application in orde for us to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number as well as where did you go for the application in orde for us to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,