HB
Hendrik B
1 reviews | Active since Apr 2018
06 Oct 2021, 22:38
Absa worst customer service!!!!
Hail damage on Saturday. I phoned Absa home insurance. A contractor was here on Sunday, another yesterday. No feedback!! It's raining now and my whole house is flooded again!!
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Absa's replyOfficial
07 Oct 2021, 11:56Dear Hendrik de Bruin Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***6. Kind regards,Rezona Louw Group Customer Care
Absa's reply07 Oct 2021, 11:56
Official
Dear Hendrik de Bruin Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***6. Kind regards,Rezona Louw Group Customer Care