Absa worst customer service

Absa is terrible. I advice anyone considering vehicle finance NOT to opt for Absa. I have a vehicle finance account with Absa and the debit order goes on the first of every month. For the past 10 days Absa has been harassing me over the phone asking when i will pay for my vehicle finance, but the debit order went off on the 2nd of August as usual. Each time i tell the consultant to check my account then they say "oh its a mistake", but then surprise surprise, the following day they are on my phone again. Such incompetence is not acceptable and i advice everyone to avoid the stress and steer clear of this nonsensical bank with its ********** customer service. I regret choosing Absa.