ABSA WORST BUSINESS BANK IN THE BUSINESS

I don't understand the audacity of ABSA BANK. I went to ABSA THE GLEN cause I want to move to a different business banker. Was told there by the business bank I need permission to do that. Imagine that ???? My money is in MY account and I need PREMISSION . Please also note this was December . I cant get any joy from ABSA HEADOFFICE and my BUSINESS account is with a business banker that I refuse to deal with. Absolutely Hate ABSA.