ABSA worst branch and call centre service business banking client

As a business account customer i have received terrible terrible service from ABSA over the passed two weeks. I have not been able to do any new beneficiary online transactions because i am not receiving my surecheck whatever. i have gone to the branch numerous times, we have called tech, tech has called me, after no change i have begged to remove this *** from my account so that i dont lose any more business but when ever a tech call confirmed with branch to remove this feature, the lazy ass consultants at Hercules ABSA just kept asking their floor supervisor "but why must we send email to remove it?" My God as i client i expect you to do as you are told and not question everything because in actual fact you just want to type the ****ing email. DEAR ABSA-- i will NOT spend another day in your branch telling my story to every new face they send me, i will NOT repeat this to another tech person, you have the story forward it to one or ****ing mime it to them i dont care. Your techs would have called back last week Tuesday to remove this ****ing APP *** so i can bank like a normal person.. say now i didnt have a smartphone? would Absa have discriminated against me by not allowing me to use their online banking facility because i dont have a smartphone. Get your ****ing act together, sort out my account so i can finish this week with you- Please not it is financial year end for my company, i will be moving my business.