PS
Portia S

1 reviews | Active since Dec 2013

24 Apr 2025, 22:38

ABSA worst best to deal with

ABSA has the worst service ever with their employees not respecting their customers.I’ve been requesting for my funds to be released in my bank account since January 2025 was given the name of the person handling my query I’ve been calling since then even escalated to her manager but nothing to date.Requested for closure of this bank account was told I need to wait for my funds to be released to this day nothing has been done.ABSA is the worst bank to deal with to think I wanted to move from FNB to ABSA

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Replies (1)
Absa
Absa's reply25 Apr 2025, 11:55
Official
Dear Portia  Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***8. Kind regards,Group Customer CareVanessa Crowe