AM
AZOLA M
1 reviews | Active since Feb 2019
28 Nov 2023, 09:46
ABSA WORST BANK WHEN IT COMES TO CUSTOMER SERVICE
WORST Experience, i opened a ***** case and no communication. its been 2 months and my case has not been resolved and I'm the one who keeps doing follow ups and they keep saying they will call me back, I'm closing my account with Absa i cant anymore.. been given run around all the time. I NEED A BANK THAT DEF GIVES A F** when it comes to its customers
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Absa's replyOfficial
28 Nov 2023, 10:26Dear Azola Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***8. RegardsPravesh BejayCustomer Value Management
Absa's reply28 Nov 2023, 10:26
Official
Dear Azola Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***8. RegardsPravesh BejayCustomer Value Management