1 reviews | Active since Dec 2015
absa worst bank ever.... cannot use my own money
<p>on the 15th/02/2017 i had a large some of money come into my absa savings account. This was the start of my horror with absa. I tried using the funds by means of an EFT it did not work. Went into the branch in KZN and the had fixed the matter i was told wait 24 to 48 hours, nothing was done, went back i was told i need to change my account to a cheque account, so i asked them to transfer some funds for me before changing it, they agreed , i was told all sorted. long and behold transfer was not done due to the change of acc the acc was locked. after 7days collected card, it took another 24hours to get account active. then i went on to absa app did an EFT and guess what transaction is still pending its now been 3 days. on 4th/02/2017 i went in to the branch in south coast kzn, i was treated like ****, staff and manager so rude, i was told they cant help as this seems lie a ***** transaction...so how do i access my funds, i have an FNB account as well i promise FNB is th bank to deal with, if you feel you want an absa account you safer keeping your money at home, the sad side of this is i was in hospital twice during this matter and i was unable to pay the bill thnkfully my family helped. Now i need to pay them back and i cant thatnks to absa.</p> <p>i have traveled to from the bank so much who covers that cost yet ABSA s fast to charge for everything...</p> <p>Award for most useless bank must go to ABSA.</p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
