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nita A
1 reviews | Active since Jun 2016
24 Feb 2023, 11:08
ABSA worst bank ever
I have been trying to close my credit card account with Absa for a while. They keep giving me new settlement amounts that I pay and still they continue to keep my account opened. Most pathetic service. They keep me on hold for more that 30 minutes at a time and noone seems to be able to assist
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Absa's replyOfficial
24 Feb 2023, 11:54Dear Nita Andhee Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***0. Kind regards, Group Customer Care Rezona Louw
Absa's reply24 Feb 2023, 11:54
Official
Dear Nita Andhee Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***0. Kind regards, Group Customer Care Rezona Louw