KP
Kiara P
1 reviews | Active since Dec 2018
16 Mar 2021, 18:13
Absa worst bank ever!!!
Absa is the worst bank ever!!! This is the 3rd or 4th time this has happened! I've been trying to redeem my student benefits and it always says ID not registered! I had the exact same problem spoke to thr Manger and they assured me this was not going to. Happen again as it was probably just a system error but how can it be a system error every single month! And I have to keep going through this platform just to seek help! This is outrageous not a bank anyone should consider banking with
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Absa's replyOfficial
17 Mar 2021, 09:23Dear Kiara, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***1 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply17 Mar 2021, 09:23
Official
Dear Kiara, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***1 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd