1 reviews | Active since Jul 2011
ABSA: Worst bank ever!
Claudette Lewis who responded to my previous complaint. You are beyond useless. Did absolutely nothing to tend to my problem of no internet banking service due to non-payment of fees even though I had paid my feed at the ****ing branch. You are the worst customer support representative on the planet. <br> Internet banking was online for 2 days then suspended for 2 then online again and off again. I phoned ABSA livid and atleast I got an answer for a change. Each time I made a payment at the branch the Absa bank employee neglected to inform me that I had fees outstanding in Feb that also need to be paid along with each month's internet banking. So you've made me go into a branch twice and wasted my time and patience all because you are too **** poor to give a client the correct solution to a problem. As soon as there is a bit of work for an Absa employee to fulfill you can bet they won't do it. I've been with you since the Volkskas days but like my sister's ive had enough of you third world service delivery and i will be closing all my accounts with your **** bank immediately. I give Absa 2 years before you start to unravel and go bankrupt. No wonder Barclays is getting out as well.
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
