LM
Lebo M

1 reviews | Active since Sept 2020

06 Sept 2021, 19:31

Absa worst bank 2021

Absa Bank doesn't care about it's clients it's all about their bottom line, exorbitant bank charges, penalty fees, increasing bank charges on absolutely everything, there's no benefit in keeping my money with this bank, instead of helping their clients grow financially, they are doing the exact opposite. I am disappointed with the lack of service and support. Banks are supposed help you not strip you to the bone and then lecture you about it. Shame Absa! It's really sad. This is why your competitors are growing so fast! Capitec is now the leading bank in SA.

0
Replies (1)
Absa
Absa's reply07 Sept 2021, 10:37
Official
Dear Lebo Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C***9. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours.   Kind regards, Daphne Le Grange Group Customer Care