Absa worse than a government institution.

Absolute terrible service from Absa Woodbridge. A while back when collecting my card, I asked the lady at Absa Woodbridge how to go about to open an account for my teen daughter. She said all I need is her birth certificate. So this morning my wife and daughter went to Absa Woodbridge to open her account. They stood in que for more than an hour only to be told by Hugo that he is the only one opening new accounts and they need to make an appointment. Absa should employ more staff as your branch is under staff and also have an info counter advising customers on what and where to go. Absa has again shown us how pathetic their service is and tounght a young teen age girl a valuable lesson, ie You better off at another bank. My wife and daughter went across the mall to FNB and was helped immediately. I guess I will be moving my account too. Good luck Absa, your service is as bad as a government institution.