tM
tumi M
1 reviews | Active since Jun 2013
03 Feb 2020, 12:26
ABSA WORSE SERVICE
This has got to be the worst service even, I have been on hold for a good 30 minutes for asking why im being charged multiple admin fees for the last couple of months. This lady Millicent didnt even get back to me... My money has been ****** from this bank that i trusted so much for so many years. MILLICENT AT THE GENERAL QUERIES AT THE CALL CENTRE IS JUST USELESS!!!! ABSA STAFF NEED TRAINING
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Absa's replyOfficial
03 Feb 2020, 15:47Dear Tumi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care
Absa's reply03 Feb 2020, 15:47
Official
Dear Tumi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care