ABSA WOODSTOCK DOESNT CARE FOR CUSTOMERS

I was a walk in customer to ABSA Woodstock.<br> I have had a account with ABSA for over 10 years<br> After deliberating with the sales manager Dalwai regarding a overdraft facility for my gold cheque account he responded saying he is not sure why but I do not qualify.<br> <br> He gave me his details and said he will contact me soonest, two weeks have passed since then!<br> <br> Apon phoning twice without getting through to Dalwai I get a e-mail response from him stating 6 debit orders lapsed as I was out of the country last year OCT/NOV 2014.<br> <br> According to my knowledge a missed debit order only reflects on your credit score for 3 months and cannot in any way influence a simple overdraft application a year later, specifically a gold customer at ABSA.<br> <br> What aggrevates me further is his attitude towards the entire incident and the lack of feedback.<br> <br> Furhtermore he passes the buck to his credit manager MRS MORRIS.<br> <br> I would like to know why I don't qualify and what needs to be done to rectify the account.<br> Also I would like my credit score for future planning.<br> <br> Can someone from ABSA please phone me with this information as I am a long term customer.<br> <br> SHOCKING SERVICE ABSA!!!<br> <br>