DC
Dino C

1 reviews | Active since Jun 2011

31 Aug 2017, 13:29

ABSA Woodlands Branch

ABSA Woodlands Branch

This is probably the worst run branch of ABSA that I have encountered. Today only 2 tellers and a long queue. ATM machines outside the branch, one was offline for about 2 hours and a long queue. Help desk, no-one around. Branch manager away at a meeting, This excuse has "worn thin" as I have never been able to see him or find him. Get out of meetings and help your clients. Your sub/ junior manager, Edward of no use. All he did was complain himself that they do not have any staff and very indifferent. By the way he does not know how to contact a senior person out of the branch that i may refer to. I spoke to a few people about this branch and all agree it is badly operated and lacks management and direction, service does not exist.

Get your act together ABSA.

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Replies (1)
Absa
Absa's reply31 Aug 2017, 16:36
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd